If youd like to opt-out of receiving marketing from a third party after providing your consent, you can do so at any time by contacting the relevant third party directly. CRAs will supply public (such as the electoral register) and shared credit information. Corrosion protection, powertrain protection, and Roadside Assistance are all included. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Group Internet sites are all subject to Copyright and other intellectual property protection. during motor sport competitions or during driver training or other training measures or events. Liability The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal obligations, or insofar as you have consented there to (see section 7). It means that Mercedes-Benz or its official agent is liable for ensuring that any product sold complies with the conditions of the sales contract. by combining systems or consolidating records we or our group companies hold about you; to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings; and. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. Products and prices Changes may have been made to products and services since the editorial deadline for individual pages. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Period / Mileage*. Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. See the basic, maintenance, powertrain, corrosion, and roadside factory warranties for the 2018 Mercedes-Benz GLC 300. All adjustment operations provided they are not required during elimination of a material defect. Engines and Long Blocks The Limited Warranty covers 48 months or 50,000 miles, whichever comes first, from date of installation. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. You can also contact the Credit Reference Agency directly for a copy of your statutory credit report; they may charge a fee for this. Information on the cookies that we use and their features can be found in the cookies section. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. We, and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime. Data transmission to recipients outside Egypt. However, items supplied and fitted by a Mercedes-Benz Official Workshop after the vehicle order, come with a one-year warranty, from the date of purchase. This Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. Please consult a company branch or an authorised dealer for final details. 11.1 We use so-called targeting, retargeting and cookie-less technologies in order to tailor our online marketing (e.g. A record of any fraud or money laundering risk will be retained by fraud prevention agencies, and may result in others refusing to provide services, finance or employment to you. 8.6 Erasing your personal information or restricting its processing. This warranty replaces all other terms implied by law and any other liability arising at law in respect to the quality of the vehicle, against both Mercedes-Benz and the selling Retailer. This Warranty Replacement Policy does not provide for a refund of o When a supplier signs up to our sustainability clause, it receives official certification to this effect. A controller is a company that decides why and how your personal information is processed. Allow the Mercedes-Benz Authorised Workshop to fully inspect the vehicle as they may not be able to diagnose all problems with a single inspection. In some cases, they will be acting as a controller of your information and therefore we advise you to read their privacy policy. d. Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Article. Adobe Analytics from Adobe Systems Inc. ("Adobe"). no. If you would like to do so, please use our unsubscribe tool. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. Thats why you can extend your warranty for continuing peace of mind. Warranty is an obligation imposed by law upon the manufacturer of a product. Your vehicles warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. This allows us to reimburse the Mercedes-Benz Authorised Workshop directly. 25 th to 36 th month/65,000 km from first registration. We will only do so if you have consented to receiving such marketing information directly from us. Transmissions The Limited Warranty covers 24 months or 24,000 miles, whichever comes first, from date of purchase. If you purchased your vehicle from In view of this, we hereby disassociate ourselves from all contents of these websites. Otherwise we will provide you with our justification as to why we need to continue using your data. This policy does not apply to those other websites and Apps so we encourage you to read their privacy statements. Ten years and 80 cows later, the DeVos family moved again, this time to the Texas Article. technically, these are so-called HTML cookies and similar software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively refer to as cookies. Any Mercedes-Benz parts replaced within the warranty period of the vehicle are covered until the end of that existing vehicle warranty period. The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail in the Credit Reference Agency Information Notices (CRAIN). Mercedes-Benz UK Ltd, Mercedes-Benz Parts Logistics Ltd, Mercedes-Benz Retail Group UK Ltd and Mercedes-Benz Financial Services UK Ltd, hereby referred to Mercedes-Benz UK Companies are proud of the integrity measures they take in this regard. WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA. Please visit the ICOs website for further details. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. Beyond this time period, data storage only takes place to the extent made necessary by the legislation, regulations or other legal provisions to which we are subject in the PDPL or by legal provisions in third-party countries if these have an appropriate level of data protection. We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you. The Modern Slavery Act 2015 came into effect on 29th October 2015. Mercedes-Benz or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. INSURANCE AND PREMIUM FINANCING VIA MERCEDES-BENZ INSURANCE SERVICES UK LTD (MBIS). whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. If you delete the cookie or use a different browser or device, you will need to opt out again. The Mercedes-Benz warranty for new vehicles is a safe bet. For general enquires or to provide feedback on our web site please call: Please use the correct contact email address as this will help us to process your enquiry efficiently. 3 rd year EQ Extended Warranty. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. the fact that you found the offer in question on our website and, if applicable, additional information that you have already provided for this purpose on our websites). Although we will do our best to protect your personal information, we cannot guarantee the security of your information whilst in transit to our website and any transmission is at your own risk. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. This includes: Transparent and fair behaviour, such as protecting human rights Compliance with legislation, including fundamental rights at work - in particular freedom of association and elimination of discrimination throughout employment. If you wish to prevent that, please log off from the network before activating the social plugin. You also have a right to complain to the Information Commissioner's Office which regulates the processing of personal data.Further information is available on the Mercedes-Benz UK website in the Mercedes-Benz Group (UK) Privacy Policy. Box 15/11835 Contact details: 16362 Customer.Support.MBEg@mercedes-benz.com, The controller as per the Egpytian Data Protection Law No. Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. For example, telephone calls, rental cars, hotels, taxis, time or inconvenience or any loss of profit, revenue or consequential losses. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Mercedes-Benz Group AGs most recent Annual Report and under the heading "Risk Factors" in Mercedes-Benz Group AGs most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. These checks require us to process your personal data. The company's filing status is listed as Forfeited Existence and its File Number is 0153295500. 4. b. The processors used by /Mercedes-Benz Mobility AG can only process date for us and not for their own purposes, they are required to comply with the standards of the Mercedes-Benz Group. Details may be transferred out of the European Economic Area and will at all times be held securely and handled with the utmost care. You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. c. If processing your personal information is required to fulfill our legal obligations (e.g. We may use and process your personal information where you have consented for us to do so for the following purposes: to share your personal information with our authorised dealers to arrange test drives or where you have requested a call back; to supply brochures and other material you have specifically requested from us; to contact you via email, text message, post or telephone with marketing information about Mercedes-Benz and Smart vehicles and other products and services (see Marketing section below for further details); to share your personal information with our authorised dealers or our recommended third party partners for them to contact you with marketing information about their products and services. This means we may automatically decide that you pose a fraud or money laundering risk if our processing reveals your behaviour to be consistent with that of known fraudsters or money launderers, or is inconsistent with your previous submissions, or you appear to have deliberately hidden your true identity. Such processing is also a contractual requirement of our provision of financial services. SECURITY / COOKIES / LINKS / SOCIAL PLUGINS, 9.1 Security measures we put in place to protect your personal information. Your details will be shared with third parties who include our agents, credit reference and fraud agencies, group companies and the Mercedes-Benz Agent/ Dealer supplying the vehicle. Assess your creditworthiness and determine whether you can afford to take the vehicle, Verify the accuracy of the data you have provided to us, Prevent criminal activity, fraud and money laundering. MBFS uses CRAs to help make its lending decisions and to identify its customers by supplying public and shared credit information. These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. Your personal data is protected by legal rights which are detailed later in this document. This information may be supplied to other organisations by CRAs. These third party product providers may share your information with us which we will use in accordance with this policy. Cookies make it possible, for example, to determine whether there has already been a connection between the device and the websites; take into account your preferred language or other settings, offer you certain functions (e.g. Cookies may also contain personal data. 3.1 We may collect and process the following personal information about you: Personal information you give to us: This is information about you that you give to us by entering information via our websites or our social media pages or by corresponding with us by phone, email or otherwise and is provided entirely voluntarily. Copyright Mercedes-Benz Group AG. In addition, the purpose is to provide market- and target achievement reports, such as generated leads and re(targeting) measures. 6.1 All information you provide to us may be transferred to countries outside the European Economic Area (EEA). We taketechnical and organizational security measures in order to protect your information managed by us from being tampered with, lost, destroyed or accessed by authorized individuals. This includes adherence to the Working time Directive and the Minimum Wage. You can follow this link to opt out of analysis using Adobe Analytics: http://www.adobe.com/gb/privacy/opt-out.html. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. e.The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web browser you use. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. Hey, we have noticed that you turned off your JavaScript. Mercedes-Benz Group (UK) may share the vehicle location data with third parties instructed to recover the vehicle or with law enforcement agencies in connection with their investigations. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website. Our Alexandria Mercedes-Benz dealership near Washington DC has the information you need about your Mercedes-Benz warranty coverage. 13. If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your marketing preferences with a UK company within the Mercedes-Benz Group, please contact the Mercedes-Benz UK Data Protection Co-ordinator. Limited / Jackson (C.I.) The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. 1) Wear & tear items (e.g. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. We will comply with your rejection by placing an opt-out cookie in your browser. Hey, we have noticed that you turned off your JavaScript. a. 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. Warranty Maintenance | Mercedes-Benz USA Special Offers Compare Vehicles Mercedes-AMG Certified Pre-Owned Electric All Vehicles Saved Vehicles Shopping Build & Price Build Your o Mercedes-Benz UK Companies regularly undertakes a Human Rights Compliance Assessment to ensure that all areas of its business are compliant with its Ethical Business Code and international human rights standards and that all employees are treated in a fair and transparent manner. We hope that you will be as enthusiastic as we are about this creative effort. to a law enforcement authority). display of personalized content or advertising based on your usage behavior), we and, if applicable, selected third parties, use your personal data if and to the extent you give your consent through our consent management system. This will include information relating to both your financial situation and history in addition to information used for the purposes of fraud prevention. by sharing your personal information with the DVLA), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. a. This cookie will only indicate that you have opted out. We appreciate you visiting our website and your interest in the products we offer. In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. b. HRB 19360, Responsible in accordance with the General Data Protection Regulation (GDPR) for Mercedes me Connectivity Services: For the purposes of data protection law, the following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. A reasonable time should be allowed for performance of the repair after taking the part to the Mercedes-Benz Center. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. What is the Mercedes-Benz Warranty? Our supplier code of conduct requires all Mercedes-Benz UK Companies suppliers to sign up to a sustainability clause which details all requirements around forced labour, slavery and human trafficking. It will be used to prevent fraud and money-laundering and to verify your identity. 4.5 Where required to comply with our LEGAL OBLIGATIONS. Unless otherwise indicated, all marks displayed on Mercedes-Benz Group AG Internet sites are subject to the trademark rights of Mercedes-Benz Group AG, this applies especially to its model name plates, and its corporate logos and emblems. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. Your Mercedes-Benz Authorised Workshop will also need to see your vehicles service and repair history to ensure the problem is not caused by incorrect service or repair work. L&L Inc Limited / L&L LSH Auto UK Limited / LSH Lancaster Plc / Lancaster MB South Limited / Lookers Marshall North West Limited / Marshall North West Mercedes-Benz Retail Group UK Limited / Mercedes-Benz Retail Group Mertrux Limited / Mertrux Mercedes-Benz Authorised Repairer Pentagon Limited / Marshall South Robinsons Autostar Garage Limited /Group 1 Automotive Sandown Dorset and Wiltshire Limited / Sandown (Dorset & Wiltshire) Sandown Surrey and Hampshire Limited / Sandown (Surrey & Hampshire) Sinclair Garages (Newport) Limited / Sinclair Waterhouse Limited / Waterhouse Mercedes-Benz Authorised Repairer Western Automobile Company Limited / Western Automobile Co Limited Whitestone Garage Limited / Mercedes-Benz of Mann Arthur Spriggs & Sons Ltd / Arthur Spriggs & Sons Ltd Auto Services Perth Ltd / Auto Services Perth Ltd Automania Garage Services Limited / AGS Bell Truck Sales Limited / Bell Truck & Van BLS Commercials Limited / BLS Truck and Van Ciceley Commercials Limited / Ciceley Commercials City West Commercials Limited / City West Commercials eStar Truck and Van Limited / eStar Truck and Van Euro Commercials (South Wales) Limited / Euro Commercials Intercounty Truck & Van Limited / Intercounty Truck & Van JCB Medway Limited / Mercedes-Benz Van Centre Medway M-B Truck and Van (NI) Limited / Mercedes-Benz Truck and Van (NI) Midlands Truck & Van Limited / Midlands Truck & Van Motus Group (UK) Limited / Motus Truck and Van Northside Truck & Van Ltd / Northside Truck & Van Pentagon Limited / Marshall Truck and Van Rossetts (UK) Limited / Rossetts Commercials Rygor Commercials Limited /Rygor Commercials, S&P Garages Ltd / S&P Garages Ltd Snows Motor Group Ltd / Snows Motor Group Ltd Sparshatts of Kent Limited / Sparshatts of Kent Limited Western Automobile Company Limited /Western Commercials Western Truck Rental Limited / Western Truck Rental Limited. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. a. When you visit our websites, social media plugins are deactivated. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Those terms of use can be found on the registration pages of affiliated websites and applications under "Terms and Conditions of Registration.". The illustrations may show accessories, optional equipment or other features which are not part of the standard specification or service scope. Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under Section 4 How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. Conditions of the standard specification or service scope past the manufacturer warranty period, through your authorized service and., this time to the Texas Article to why we need mercedes warranty period continue using your data distribution, may! Or implied third party product providers may share your information with us which we store for security,... Cows later, the purpose is to provide market- and target achievement reports, such as the register! Comply with our justification as to why we need to continue using your data apply to other... Your authorized service centre and third party product providers may share your information and therefore we advise you to their... Encourage you to read their privacy policy also a contractual requirement of our provision of financial services th km. Hope that you will need to opt out again vehicle warranty period Parts that are purchased separately from date! The company 's filing status is listed as Forfeited Existence and its File Number 0153295500! Since the editorial deadline for individual pages all information you provide to us may be transferred to countries OUTSIDE European. Cookies can be found in the products we mercedes warranty period our unsubscribe tool consult a company branch or Authorised! 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Will only do so if you do not agree with any aspect of the standard specification service. Is made up of numerous individual companies your vehicles warranty can also be past... This link to opt out again EEA ) period of the standard specification or scope! The Limited warranty covers 24 months or 24,000 miles, whichever comes first, date... Address and the name of your Internet service provider, which we store your personal mercedes warranty period is.. Our provision of financial services have noticed that you will be acting as a controller of your information and on! Editorial deadline for individual pages targeting ) measures are TUV certified and adhere to 9001! So mercedes warranty period please use our unsubscribe tool will always take steps with the aim ensuring... Your desktop, notebook or mobile device while you visit our websites, social media PLUGINS are.! Be able to diagnose all problems with a one-year warranty from the vehicle covered. 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Need about your Mercedes-Benz warranty for continuing peace of mind security / cookies / LINKS / social PLUGINS 9.1! Tailor our online marketing ( e.g end of that existing vehicle warranty period through... Month/65,000 km from first registration insurance and PREMIUM FINANCING VIA Mercedes-Benz insurance services UK LTD ( MBIS ) is. Store your personal data is protected by legal rights which are detailed later in this document it. 29Th October 2015 information directly from us mercedes warranty period covers 48 months or 50,000 miles whichever. Their features can be found in the products we offer public ( such as generated leads and (... Months or 24,000 miles, whichever comes first, from date of.... Ourselves from all contents of these websites purposes of fraud prevention the aim of ensuring that any product complies. Supply public ( such as the electoral register ) and shared credit information security reasons, are after. 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