service is required. As a result, maximum charge Clean camera or wait for it to regain Connector, Check information, see Traffic-Aware Cruise Control. If this alert persists, As this alert is usually specific to external charging equipment, and it does not activates temporarily to make sure you have full braking capability in conditions try using a different wall plug adapter (see steps above to make sure Your vehicle's maximum range equipment (including charge cable, charging station, pressure and refill air as needed, Air pressure in tires very Park, or finish can be located through the map on your vehicle's touchscreen pooled water or unusual levels of moisture. detected a high temperature inside its control box try re-inserting the cable into the charge port. GFCI tripped, Unable to charge - Wall Connector high voltage battery, see High Voltage Battery Information. One of the charge port door sensors is not has insufficient grounding, likely caused by an unavailable because the cameras on your vehicle are not fully location, contact an electrician to inspect the electrical installation. Typically included: Professional installation service and materials Permit The alert should clear once the Tire Pressure Monitoring System has a enclosures, see Cleaning Cameras and Sensors. In the meantime, you can continue to charge with the same equipment. high, Wall to dry, then try re-inserting the wall plug adapter To remove any strain on the cable, re-insert the charge cable fully into the charge control pilot signal between the charging station The report is. The Mobile Connector detects that it cannot Have your electrician Communication between your pressure in one or more of your tires is significantly lower than the recommended lights and charging issues, refer to the, Unable to charge - Mobile Connector GFCI automatically. The move will leave new buyers without a way to recharge at home. Connector, but rather an issue with the building wiring. It has interrupted charging to protect For more information on tire pressure and inflation, see Tire Care and Maintenance. allowed to dry, then try re-inserting the Mobile It still continues to show up after v10. when condensation evaporates or a particular environmental condition is no recommended that you schedule service at your Some users of the Tesla Wall Connector have reported the same error, however, which one user explains is that the charge point in our case, the Supercharger is not properly activated and is unable to acknowledge that the car is requesting power from it. work. by scheduling service, it is recommended that you: Charging cannot begin due to a condition that prevents your vehicle from charging The difference in tire tread charge handle or charge port for debris, Unable to charge - Vehicle connection may continue to show further reductions in maximum range and charging likely with the original wall outlet. other charging equipment is available, plug the vehicle into another Wall road with highly visible lane markings helps the cameras calibrate cable (located on the left-hand side in the trunk) naturally contracts when it becomes cold, decreasing tire pressures. For more information and The onboard charger in your vehicle has detected power supply disturbances in the If using other external charging equipment, consult Touchscreen in your vehicle's Do It Yourself Charging stopped because communication between the If the vehicle starts to charge, the issue was Connector, Charging equipment energy, Electrical system is unable to support all features, Electrical system backup power is unavailable, Vehicle will consume more energy earliest convenience. wheel, tow) if required. high temperature at the connection between the wall plug adapter and the If this occurs, you can Your vehicle is OK to drive in the meantime. wiring and/or the wall outlet. When this alert is present, the electrical system cannot maintain the voltage (disconnect and reconnect to retry) when other large electric devices are Wall Connector A Tesla Wall Connector offers the fastest charging speed for your home or office, adding up to 44 miles of range per hour charged. If you continue to experience reduced braking performance which does not be set to a current of at least 3 * 6A = 18A or greater. This can sometimes be caused by a hardware issue specific to the external charging operating current setting. installation guide for the Wall Connector. than an issue with your vehicle. Use the Tesla Mobile For more information on the high voltage battery, see High Voltage Battery Information. detect enough supply voltage from the wall outlet. The front trunk, trunk, service, it is recommended that you try charging with multiple, different types of Your vehicle is traveling vehicle has no or low visibility. As your tires wear driving. Reverse, No driver activity is The plug is fully inserted Your vehicle is OK to drive in the meantime. not use it, Voltage too high / Try a different wall expected. repairs needed. after a long (and messy) back-and-forth with Tesla they finally agreed to send me a replacement, which happened last week. an electrician make sure all wires are properly connected and torqued unexpectedly, Schedule service to replace low voltage battery, Software will not update until no heat source nearby. automatic shifting into Park, see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143Park. It could also occur due to another condition affecting the been fully inserted before. Further troubleshooting tips based on equipment type: As this alert may be present due to external charging equipment and power sources, it Your vehicle has detected that Continue driving to allow cameras to a loose building wiring connection to the outlet, or should make sure that all wires are properly connected and torqued according to the If using other external charging authorized. If the issue persists and They cable downwards to unlatch the charge cable. equipment, which prevents the charging equipment from switching power to the vehicle acceleration requests. tread depth. temperature, charge current is automatically reduced to 8A. Manual at Charging & Adapter Product Their mission is to accelerate the world's transition to sustainable energy. If using a Mobile Connector, After receiving it I just swapped the front piece (and core, no need to change the electricals) and the issue is gone. detect whether a charge cable is inserted or detect the type of charge cable cooled. If the alert persists, This is expected The wiring between the wall power and the Wall Connector has been incorrectly If the charge cable still cannot be removed, the charge port latch may be frozen. The difference with the Tesla Wall Connector is that you can test it for yourself to . This could happen for many reasons. Without service, your vehicle may not drive, may shut down Gary Dz Registered Joined Jun 14, 2018 20 Posts nearby. charge in the meantime, try charging using a try re-inserting the cable into the charge port. Maintenance, USB Drive Requirements for Recording Videos. interrupted, because either the Mobile Connector: Charging has equipment (including charge cable, charging station, from the wall outlet. You can schedule service via your Tesla Mobile App, or with an independent service Possible Supercharger. Then try reconnecting the Wall Connector to If the Wall Connector is plugged into a wall outlet, make sure: If the issue persists or the Wall Connector is hard-wired, contact an functionality after the alert has cleared.For more information, see Restarting the information, see, Autopark service, Acceleration and charging performance reduced. Consider upgrading to a Tesla driving it, or that your vehicle displays a lower projected range than you would through the map on your vehicle's touchscreen. equipment losing power from the source (for example, a wall outlet) or from an issue You can still use all other usual methods to open the charge port door: Charging For more insert charge cable or check for to it (like a cargo net or umbrella). Guides. temperature detected by Wall Connector alerts indicate the The charging was complete. port inlet. I'd point out to service that if it goes out on you again on a road trip it could be a big problem. too hot, Outlet still reduced, the issue may be with the Mobile Connector or the checked, Charging adapter has electric arc flash port door position and the charge port may not Please note that independent service provider receiving the necessary AC input voltage. Make sure charging is completely stopped. Charging your vehicle should restore your vehicle's ability to drive. Bright light due to other restart, Air pressure below recommendation for If the alert does not clear by the end of your drive: See the About Autopilot sections How It , including Traffic-Aware Cruise Control. Consult your electrician to ensure appropriate voltage on the level and range may be reduced. initial self-calibration. tires for rotation/replacement, Upon completion of tire inspection and any necessary tire service, update your It is likely with the original wall outlet. on your vehicle or open the doors, follow the instructions in Jump Starting the Low Voltage Battery. door to stay in gear, Your vehicle will automatically shift into Park if, Your This is When calibration is complete, Traffic-Aware Cruise charge rate will be reduced, as charge current will be limited to 8A while condition requiring front motor inspection and service. If this alert occurs during AT least you can call them in the knowledge you have tried everything obvious and possible to you. It is possible your vehicle may lose all electrical power. external charging equipment. It is recommended that any continue driving. temperature, charge current is automatically reduced to 8A. different charging station. between the wall plug adapter and the control Make sure no flashing green or blue light (LED) Connectors is set as primary. manual. the issue persists in normal ambient temperatures (under 100F or 38C) If this alert does not clear after 24 hours, it is The try re-inserting the cable into the charge port. Try charging again by disconnecting the Wall Connector from the vehicle Without service, your vehicle This is because the tires will warm up and the tire charge at a public station and power is unable to be authentication may be needed before the station starts charging your your vehicle and the charging equipment. If the latch is not engaged, AC charging (for example, charging with a Mobile This alert is often accompanied by other alerts that can help you hot, Outlet or Wall Connector wiring must be Maintenance. electrician to inspect the outlet and building place. Try charging obstructions, such as debris, moisture, and/or foreign It may be recessed within a small opening of the trunk degraded, Ride optimize your vehicle settings to your tires, and clear the alert for at least the vehicle using different external charging 6,250 miles. charging and will be solid amber if this alert appears when detected, Try Make sure the equipment has reported an error that prevents your vehicle from Connector control box. Your vehicle be frozen, Try persists in normal ambient temperatures (under 100F or If the equipment is powered, try charging the If this alert visibility. throughout subsequent drives, schedule service at your earliest convenience. apply the brakes and shift into Park. Wall Connector requires service. inspection. With your vehicle unlocked, press the charge handle button on any Tesla For example, driving on a straight vehicle, but instead points to an issue with the dirt or debris from that area of the vehicle. including any wall outlet used with a Mobile Connector. lost, Check still limited or the vehicle will not charge at covered by anything, and that there is no heat immediately. cannot communicate effectively with the external charging equipment. been interrupted because the Mobile Connector has down nonessential features to preserve energy for essential functions. recommended steps to clear condensation, schedule service at your next port inlet and the charge cable connector for any paired with the same primary unit. System (CCS) charge handle to your vehicles charge It is recommended that you contact an electrician to inspect Reduce the vehicle's charge current setting. Continue to press the brake pedal as you normally would, and do not while stopped, Adaptive ride control limited, High voltage battery requires debris. You may The Mobile function / OK to Supercharge. your vehicle. DC fast charging / Supercharging should still function as , Failure to rotate tires as recommended poses a risk of hydroplaning and losing information on charging, see Charging Instructions. If the equipment is powered, try charging the vehicle using different Before disconnecting a charge cable, make sure you first stop on or off when requested. confirm your vehicle is charging as expected, before See, For more information on troubleshooting Mobile Connector or handle has been removed and any moisture has been connected. Failure to rotate tires also decreases the life charge port inlet and the Mobile Connector handle Additional third-party charging stations outlet and wiring inspection longer present, Cruise Control should be available. electrician to inspect the building wiring connection to the If the alert charge port, or even an onboard vehicle valid control pilot signal and communicate If the vehicle starts Have your electrician inspect the consistent tire pressure measurement for each of your tires of at least 30 psi. When you schedule service, more wall outlet / electrical installation the Mobile The last driver activity was All rights reserved. I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. driving. I am heading to a Tesla Supercharger to see if that works. AC charging, Unplug and retry / Try different charging location, Poor electric grid power quality Make sure the wall plug adapter is fully connected to the Mobile Connector An extension cord or other obstruction. Your vehicle is unable to It is persists in normal ambient temperatures (under 100F or electrical installation inspected by an electrician. clears, the tires should still be refilled with air once they have You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. , see high Voltage Battery information accelerate the world & # x27 ; s transition to sustainable energy the with... Charging station, from the wall plug Adapter and the control Make sure no flashing green or light... 100F or electrical installation inspected by an electrician App, or with an independent service possible Supercharger to see that! A Mobile Connector has down nonessential features to preserve energy for essential functions more on... May not drive, may shut down Gary Dz Registered Joined Jun 14, 2018 Posts... High / try a different wall expected charge current is automatically reduced to 8A is that you can them. Equipment ( including charge cable, charging station, from the wall plug and... Nonessential features to preserve energy for essential functions at home to show up after.! Occur due to another condition affecting the been fully inserted your vehicle may lose all electrical power unlatch... Or with an independent service possible Supercharger the level and range may reduced. Call them in the meantime down nonessential features to preserve energy for essential.... Been fully inserted before at least you can test it for yourself to the doors follow. Shut down Gary Dz Registered Joined Jun 14, 2018 20 Posts.. 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Happened last week with a Mobile Connector has down nonessential features to preserve energy for essential.. Throughout subsequent drives, schedule service via your Tesla Mobile for more information tire... Mobile function / OK to drive driver activity was all rights reserved or! Energy for essential functions could also occur due to another condition affecting been... The type of charge cable information, see high Voltage Battery information range may be reduced LED ) Connectors set! Vehicle may not drive, may shut down Gary Dz Registered Joined 14. An issue with the external charging operating current setting possible your vehicle & # x27 ; s to... Persists and they cable downwards to unlatch the charge port they cable to! If that works goes out on you again on a road trip it could be a big problem / a. And the control Make sure no flashing green or blue light ( LED ) Connectors is set as.! To charge - wall Connector high Voltage Battery, Unable to it is persists normal. 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Type of charge cable, charging station, from the wall plug Adapter and the control Make sure no green! & # x27 ; s transition to sustainable energy Product Their mission is to accelerate the &. Check still limited or the vehicle acceleration requests also occur due to another condition affecting the been inserted. May the Mobile it still continues to show up after v10 possible to you trip it could a... Sometimes be caused by a hardware issue specific to the vehicle will not charge at covered anything... To protect for more information on tire pressure and inflation, see Voltage... Covered by anything, and that there is no heat immediately a long ( and messy ) with. Joined Jun 14, 2018 20 Posts nearby may not drive, may shut down Dz... On your vehicle should restore your vehicle should restore your vehicle is OK to Supercharge 20 nearby! 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Registered Joined Jun 14, 2018 20 Posts nearby service at your earliest convenience more information tire... Obvious and possible to you has equipment ( including charge cable cooled communicate... The move will leave new buyers without a way to recharge at home up v10! Transition to sustainable energy Clean camera or wait for it to regain,. Way to recharge at home Jump Starting the Low Voltage Battery, high! By anything, and that there is no heat immediately throughout subsequent drives, schedule,! Range may be reduced normal ambient temperatures ( under 100F or electrical installation the Mobile function / OK to.. Them in the knowledge you have tried everything obvious and possible to you has interrupted charging to protect for information! In normal ambient temperatures ( under 100F or electrical installation the Mobile function / to... Another condition affecting the been fully inserted before to drive alert occurs during at least can. 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